PRODUCT INQUIRIES

Click HERE for our size charts.

Most of our garments are recommended for normal wash and low tumble dry. However, please refer to the laundry instructions on the care tag of each pieces.

Donald Ross Sportswear is not responsible for lost or stolen gift cards..

You can check all your gift card balances under My Account here.

ORDER INQUIRIES

Click HERE to go to your account to modify or cancel an order. Please note once the order is in process, we cannot guarantee these changes. Email customerservice@donaldross.com/cohasset-cc for direct inquiries.

You will receive a tracking notification when your order has left the warehouse

You can check your order status by clicking HERE

Donald Ross Sportswear will offer a price adjustment if an item drops in price within 7 days of purchase.

We accept Visa, Mastercard, and American Express.

You cannot return or exchange merchandise purchased from a pro shop or country club. That transaction will take place through the original point of purchase.

SHIPPING INQUIRIES

 

We do not currently ship to PO Boxes.

We do not ship on the weekends or major Holidays.

We ship all orders via FedEx. All orders are shipped Ground unless requested otherwise at time of checkout.

RETURN AND EXCHANGE INQUIRIES

 

Please click HERE to make a return.

We do not accept exchanges at this time, but we will gladly accept a return that meets the necessary criteria. Learn more.

ACCOUNT INQUIRIES

 

Click HERE to unsubscribe from our mailing list.

Click HERE to update your personal account information.

CORPORATE INQUIRIES

 

Yes! We would love to provide apparel for your company and/or event. Please click HERE to submit a request.

We currently do not embroider personal orders, but can embroider bulk orders. Please click HERE to submit a request.